Indoor Air Quality
What Everyone Should Know About Indoor Air Quality
December 23, 2014
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The Secret To Choosing An HVAC Company In Charleston

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With a wide selection of HVAC companies available in Charleston, sometimes it can be difficult to decide which one will be the best one to fit your particular needs.

Though Carolina Climate Control is the new kid on the block, so to speak, the team behind its creation comes with decades of HVAC industry experience in the Lowcountry. With that experience, we’ve identified a few key points that you should cover when choosing the best HVAC company in Charleston.

Check for NATE Certification

North American Technician ExcellenceNATE stands for North American Technician Excellence. Companies that are NATE certified have passed a comprehensive, real world examination created by a committee of HVAC industry experts on HVAC equipment, service and installation.

Hiring a company that is NATE certified helps you to know that whatever your HVAC issue or need is, that company is prepared and knowledgeable enough to offer you the best solution possible.

Honesty Is The Best (HVAC) Policy

Unfortunately in this industry, staff & technicians at some companies are trained just to tell you what you want to hear. Sometimes this is OK, but most times it’s not. They may offer short term or under-evaluated solutions just to bypass your frustration or need, but ultimately this may cost you more down the road when that short term solution expires.

It may be difficult to understand, but the most knowledgeable, honest technicians will take their time and properly evaluate your overall HVAC system state to fully understand the issue or need. Sometimes this may lead to solutions you may not want to hear, but this will ultimately save you time & money in the long run.

Flexibility (and Punctuality) Matters

Because of the nature of an HVAC service or installation, technicians are required to be at the site to perform said service or installation — how flexible are they to your availability at the site? Whether it’s your home or business, you have your life schedule to stick to so making sure that your HVAC contractor can work within that schedule is important.

After you establish a company’s schedule flexibility, ensuring that they stick to that schedule is equally important. How many times has an HVAC company you know said they would be there, only to dissappoint when they fail to show up. This is especially bad when you have made special arrangements to meet them at your location.

Be Thorough

Do your research. Ask your friends, neighbors or co-workers about their experiences with the current stock of HVAC companies in the area. Check out a company’s Facebook fan page and read reviews.

At the end of the day, what matters most is getting your HVAC service or installation completed properly and on time and if you follow the above key points, you’ll be much more likely to be a happy camper when all is said and done.

Marshall Gay
Marshall Gay

Marshall Gay is the founder and owner of Carolina Climate Control. With over 10 years experience in the HVAC industry, he’s committed to providing better, more affordable HVAC services for Charleston and the Lowcountry.